Your privacy is important
We comply with and are governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles which are included in the Act.
The type of personal information we collect
We collect and hold personal information about customers (you).
Personal information is information which identifies you or is reasonably linked to you. This may include contact and payment information such as your name, email and actual address and telephone numbers. Vehicle information including make, model and registration number may be recorded and retained.
As a result of technology we may store information about how you accessed our website including but not limited to your IP address and the specific pages accessed by you.
In particular we may obtain and retain from you data from any wheel selector, e-newsletter and the online store.
Manner and purpose of collection of personal information
By interacting with us, in using this website and any other means of communication, you may be supplying us with personal information and we collect and store that information.
We will endeavour to only collect that personal information that is reasonably necessary for our functions and activities.
Those functions and activities may include in providing you with credit and as such we may be required to collect and disclose your information to credit reporting bodies.
By operating a computer or other similar device including completing and or filling in forms for other screens provided on this website you expressly authorise us to store and use the information provided by you.
Disclosure of your personal information
We may disclose personal information about you to the following types of entities if required in connection with the purposes listed above:
- FUEL AUTOTEK and associated entities
- our contractors, consultants, advisers, associates and related entities;
- any industry body, tribunal, court or otherwise in connection with any complaint made by you about us;
- if we are providing you (or an entity related to you) with credit, CRBs, trade insurers and businesses assisting us with providing credit;
- other entities with your consent or as permitted or required by law.
How we hold personal information
Information received from you and from third parties about you may be held in a number of forms and we will take reasonable steps to protect your information, including from unauthorised access and disclosure.
If we no longer need your information and are permitted by law to do so we may destroy or delete your information.
Access to your personal information
You may ask us for access to your personal information, please direct any request to the Privacy Officer whose contact details are shown herein.
There may be times or occasions where we will be unable to give you access to your personal information including but not limited to threats or risks to health or public safety, impact on the privacy of another person, where we are not permitted by law, and/or where it relates to existing or anticipated legal proceedings between us and you.
We will attempt to respond in a reasonable time to your request.
Correction of personal information
We will take reasonable to correct your information if we believe it is inaccurate, out of date, incomplete, irrelevant or misleading or if you ask us to correct it.
How we deal with a complaint about a breach of your privacy rights
If you consider we have breached the Privacy Act in dealing with your personal information, you may make a complaint by informing us in writing to the Privacy Officer using the contact details set out below.
You may also have rights under the Privacy Act which can be enforced by the Officer of Information Commissioner whose website is http://www.oaic.gov.au/privacy/privacy-complaints.
Direct marketing communications
At our discretion and in compliance with this policy we may employ your personal information to provide you with marketing materials in relation to offers, specials, products and services that we or associated entities may be offering. You may decide not to receive such direct marketing material; please inform us using the contact details below.
Except where it is not practical and/or the law requires otherwise you:
- do not have to identify yourself
- may use a pseudonym
when you are dealing with or transacting with us.
The law, including a court or tribunal or law enforcement agency may require us to disclose your identity.
Factors such as new laws and technology, change to our operations and business may necessitate such changes.
- Please direct all complaints and queries in relation to your privacy to FUEL AUTOTEK Customer Service to firstname.lastname@example.org